← Back to blog
14 September 2026

House Rules 101: Check-In Times, Payment Methods & Policies Explained

Arriving at a hotel should feel exciting, not confusing. House Rules 101: Check-In Times, Payment Methods & Policies Explained is designed to help you understand the key details that shape a smooth stay at Bequia Beach Hotel, from when you can arrive to how amendments, cancellations, and added fees work.

If you are planning your trip, these practical guidelines can save time, reduce stress, and help you avoid surprises. Below, you will find a clear breakdown of check-in and check-out times, payment methods, booking policies, children and crib information, and a few useful travel tips for reaching Bequia.

Quick Answer: What Are the Key House Rules?

Here is the short version for guests who want the essentials fast:

Understanding Check-In and Check-Out Times

One of the most important parts of any hotel stay is knowing exactly when your room will be ready and when you need to depart.

At Bequia Beach Hotel, check-in begins at 16:00 and check-out is by 12:00. This timing allows the hotel team to prepare rooms properly between departing and arriving guests.

Can you check out early or late?

Yes, early or late check-outs can be arranged subject to room availability. That means flexibility may be possible, but it cannot be assumed in advance.

If your travel plans depend on extra time in the room, it is wise to ask ahead and reconfirm closer to departure.

Why these timings matter

Standard arrival and departure times help hotels manage:

If you have special timing needs, clear communication ahead of arrival is always the best approach.

Booking Policies Guests Should Know

Policies often look like fine print, but they matter. Understanding them in advance can protect your plans and your budget.

No-shows and early check-outs

At Bequia Beach Hotel, no-shows and early check-outs will be charged 100% cost of stay. This is one of the most important rules to keep in mind when finalizing travel dates.

If your plans feel uncertain, travel insurance may be worth considering. The hotel recommends that guests consider travel insurance.

Amendments to stay dates

Guests may amend stay dates once. Any additional amendment requests are at the discretion of the hotel.

There is also an important condition to note: if a booking is amended and then later cancelled, a 100% deposit penalty will apply.

How to submit cancellations or amendments

All cancellations and amendments must be submitted in writing via email to:

Written communication helps ensure there is a clear record of the request and timing.

Deposits and seasonal variations

Deposit policy varies from 50% to 75% depending on season, and festive deposits are non-refundable. Cancellation policies also vary seasonally.

Because seasonal booking terms can differ, it is smart to review the applicable conditions when reserving your stay.

Payment Methods, Currency, and Extra Fees

For many travelers, understanding how payment works is just as important as choosing the right room.

What currency are rates quoted in?

Rates are quoted in U.S. Dollars and are inclusive of VAT taxes, subject to any Government changes.

Bequia Beach Hotel also uses US$ as its primary currency.

What payment methods are accepted?

The listed accepted payment method is:

If you are planning to use cash during your stay, it may also help to know that the local currency is the EC Dollar, which is tied to the US dollar at approximately US$1 to EC$2.67. Most businesses and taxis will accept US$, normally at EC$2.60.

There are two ATMs by the bank in Port Elizabeth, around 15 minutes by taxi from the hotel, and reception can assist with exchanging USD for EC Dollars.

What added fees apply to your stay?

In addition to room rates, the following charges apply per room:

Fee Amount
Tourism Sustainability Fee US$ 9 per night
Climate Resiliency Levy US$ 3 per night

These charges are separate additions to the quoted room rate.

Tipping policy on property

For food and beverage purchases, a 10% service charge is added by default.

Additional tipping remains at the guest's discretion. If you would like to leave a shared general staff tip, guest services can assist.

Room Requests, Mobility Needs, and Arrival Planning

A hotel stay often feels better when the details match your needs. That is why room requests and accessibility communication matter.

Can you request a specific room or floor?

Yes, you are welcome to request a specific room or floor. The hotel will make every effort to accommodate preferences, but all requests are subject to operational availability and cannot be guaranteed in advance.

What if you have mobility issues?

Guests with mobility issues are asked to inform the hotel upon booking. Sharing this information early gives the team the best chance to support your needs appropriately.

Children, Cribs, and Family-Friendly Details

For families, house rules are about more than timing and payments. They also shape comfort and convenience.

Are children welcome?

Yes. Children of all ages are welcome.

Children 17 and above will be charged as adults at the property.

Are cribs or cots available?

Yes. The hotel provides complimentary cots / cribs for its youngest guests, and guests are asked to let the team know prior to arrival.

Cribs are allowed in all room categories except Classic Rooms.

Is there a Kids Club or babysitting?

The hotel has a Kids Club until 5pm. Guests should contact front desk or Guest Services in advance to book and check ages.

Babysitters are also available on request for an additional fee.

If you are traveling with children, it may also be useful to explore the hotel's family-focused information alongside accommodation options.

Pet Policy and Other Important House Rules

Before packing everything for your trip, it helps to know what is and is not permitted.

Are pets allowed?

No. Pets are not allowed, and the policy also states that service animals are not accepted.

Is there an age restriction for check-in?

There is no age requirement for check-in.

Is there a dress code?

Guests are encouraged to relax and enjoy their vacation, but when using the property and dining areas, they are asked to dress appropriately and cover up accordingly when dining.

Getting to Bequia Beach Hotel: A Practical Travel Note

House rules are easiest to follow when your travel logistics are well planned.

To reach the island, guests will need to take a ferry from Kingstown in Saint Vincent, and the last ferry is at 6.00 pm. This is an especially important detail when arranging flight connections.

A practical arrival checklist includes:

  1. Confirm your arrival time against the 16:00 check-in window.
  2. Review ferry timing from Kingstown.
  3. Notify the hotel in advance if you need a crib, have mobility concerns, or want to request a specific room or floor.
  4. Keep records of any booking changes by emailing reservations@bequiabeach.com.
  5. Plan for the US$ 9 Tourism Sustainability Fee and US$ 3 Climate Resiliency Levy per room, per night.

Sustainability Fees and Responsible Travel

Bequia Beach Hotel and its group partners maintain a firm commitment to sustainable and responsible hospitality.

This approach reflects care for guests, the island, the people of Bequia, St. Vincent & the Grenadines, and the wider planet. The hotel describes itself as an eco-minded luxury hotel, with environmental measures, green initiatives, and sustainable practices integrated into operations. The hotel’s role in the island community is also placed at the forefront of decision-making, including sustainable building practices during construction and design phases.

For guests, the Tourism Sustainability Fee and Climate Resiliency Levy sit within a broader context of responsible tourism and environmental stewardship.

Practical Tips Before You Book

If you want a smoother experience, keep these points in mind before confirming your stay.

Best practices for avoiding policy surprises

Best practices for arrival and comfort

Guests planning a stay may also want to look into:

These topics can help you move from understanding the rules to choosing the stay style that suits you best.

Conclusion: Know the Rules, Enjoy the Stay

The purpose of House Rules 101: Check-In Times, Payment Methods & Policies Explained is simple: help you arrive informed and relax sooner. At Bequia Beach Hotel, the essentials are clear—check-in from 16:00, check-out by 12:00, cash accepted, written amendment and cancellation requests, and nightly sustainability-related fees added per room.

A little preparation goes a long way. Review your booking terms carefully, plan your arrival to the island, and communicate any special requests in advance.

If you are ready to organize your stay, explore the hotel’s Policies, FAQ, Accommodation, Family, and Sustainability pages, or contact reservations@bequiabeach.com to confirm the details that matter most to your trip.